Privacy Policy

Vital Core Recovery LLC ("VCR," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit vitalcorerecovery.com (the "Site") or interact with our services. By using the Site, you agree to the terms of this Policy.

1. Information We Collect

A. Personal information you provide directly

• Name
• Email address
• Phone number
• Mobile phone number (for SMS/text communications)
• Address
• Service, booking, or membership preferences
• Information you submit through our client intake and waiver forms

B. Technical information

• IP address
• Device and browser type
• Pages visited and engagement data
• Cookies and similar technologies

We do not collect sensitive health information as part of this Site's general analytics unless you choose to provide it — for example, when completing an intake form, waiver, or Vital Scan consultation.

2. How We Use Your Information

Information is used to:

• Respond to inquiries and requests
• Process bookings and manage memberships and services
• Send confirmations, reminders, and service communications
• Improve the Site and your experience
• Send informational or promotional messages (only if you opt in)
• Analyze Site usage and trends

We do not sell your personal information to third parties.

3. How We Share Information

Information may be shared with:

• Service providers who help us operate the business — including hosting, analytics, payment processing, scheduling, email delivery, and SMS delivery
• Independent partners or clinicians, only with your consent, for coordinated care
• Legal or regulatory authorities when required by law

4. Cookies & Tracking

Cookies help us improve performance, remember preferences, and understand how the Site is used. You can disable cookies through your browser settings; some features may not work without them.

5. Communications & Opt-Out

Email

You may opt out of promotional emails at any time by clicking the unsubscribe link in any email or contacting us directly at info@vitalcorerecovery.com.

SMS / Text Messaging Program (VCR Alerts)

By opting in to our SMS program, you agree to receive text messages from Vital Core Recovery. Opting in allows you to receive:

• Appointment reminders and booking confirmations
• Membership and account updates
• Service-related notices
• Promotional offers (only if you separately opt in to marketing messages)

Message frequency varies. Message and data rates may apply. Consent to receive marketing SMS is not a condition of purchasing any goods or services.

Opt-out: Reply STOP to any message to opt out. You will receive a confirmation and no further messages.

Help: Reply HELP for assistance, or contact us at info@vitalcorerecovery.com or (952) 234-3731.

6. SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support the SMS program (for example, our SMS delivery vendor) is permitted, and these vendors are contractually restricted from using that information for their own marketing. This commitment applies regardless of any other data-sharing provisions in this Privacy Policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to protect your information consistent with industry practices.

8. Your Rights

Subject to applicable law, you may:

• Request access to the personal data we hold about you
• Request correction or update of inaccurate information
• Request deletion, where legally permissible
• Ask to restrict or object to certain processing

To make a request, email info@vitalcorerecovery.com. We may need to verify your identity before responding.

9. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Wellness, Not Medical Care

Vital Core Recovery provides wellness and recovery services, not medical care. The Vital Scan is a wellness assessment tool, not a medical device, and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information you provide during intake, waivers, or scan consultations is kept confidential and used to calibrate your recovery experience — it is not medical record–keeping under HIPAA.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

13. Contact Us

Vital Core Recovery LLC
Inside Hoop Habits
10100 Yellow Circle Dr
Eden Prairie, MN 55343

Email: info@vitalcorerecovery.com
Phone: (952) 234-3731